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Ask the Failproof Assistant from Slack. Mention the app in a channel, send it a direct message, or use /failproof <question>. Answers use your own Failproof AI permissions, charts arrive in the thread, and anything that would change something asks you to approve it first. There is one official app. It works the same whether your Failproof AI Cloud is hosted or self-hosted.
Answers are generated by AI models and can be inaccurate. Check anything important against the linked source data.

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Connect a workspace

You need the settings:write permission in Failproof AI and, in Slack, to be a workspace admin or owner, or the person adding the app.
  1. Go to Settings → Integrations and select Add to Slack.
  2. Approve the app in Slack.
  3. Back in Failproof AI, confirm connecting the workspace to your organization.
One workspace connects to one organization, and one organization to one workspace. Don’t have an account? Create one first, then connect.

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Who you are in Slack

The first time you ask, the app works out which member you are:
  • Automatically, by email, when you are a full member of the connected workspace, your Slack email is confirmed, and exactly one member of the organization uses that email.
  • Otherwise, you get a private Link your account button that opens Failproof AI and links your Slack user to your account.

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Ask a question

One thread is one conversation. Colleagues can mention the app in the same thread, and it answers each of them with their own permissions. Only the person who started the thread continues it without a mention. When the answer is data, the app posts a chart or a table with a link to open it in Failproof AI.

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Approve changes

Every change the assistant makes shows Approve and Cancel buttons first, and Slack asks once more before Approve. Only the person who asked can answer them, the buttons expire after 5 minutes, and the change is made with that person’s permissions. From Slack, the assistant can change saved queries and dashboards, evaluations, alerts, audits, issues, and policies, and suggest code fixes, each if you hold the permission. It can’t change API keys, users, or settings. Failproof AI issue, session, and evaluation links pasted in Slack unfurl into cards on hosted Failproof AI Cloud. A card shows only what the person who triggered it can see. Links to a self-hosted address don’t unfurl, though cards in the assistant’s own answers still appear.

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Slack Connect channels

People from another workspace can use the app if they are members of the organization, after linking their account. Answers are visible to everyone in the conversation, including people who aren’t members of your organization, so ask where everyone may see the answer. The app only answers once every other workspace in the channel has someone linked to the organization. Until then, it tells the person asking why.

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Permissions the app asks for

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Disconnect

Go to Settings → Integrations and select Disconnect, use Disconnect on the app’s Home tab, or remove the app from Slack. Any of these deletes the workspace’s connection, bot token, linked accounts, and thread records. Past Slack conversations stay readable in the dashboard. The organization can then connect any workspace straight away.

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Data and privacy

Questions and answers are saved as conversations in your organization’s dashboard, under the person who started the thread. Slack data is never used to train AI models. See the privacy policy for what the app receives and how long it’s kept.

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Troubleshooting

Still stuck? Email support@befailproof.ai.